MiR Software Release Note: Date 8/20/2024 Version 3.5.4

Release Note Software 3.5.4 | MiR robots and MiR Fleet Date: 2024-08-20 | Released by Mobile Industrial Robots

Description

This software release includes cybersecurity patches, and solves issues related to the 3D cameras and the database on the robot.
MiR recommends always to upgrade your MiR system to the latest software version to receive the latest improvements and features and to ensure the best reliability and performance.

Upgrade from 2.x to 3.x

If you have not upgraded from software 2.x to 3.x yet, MiR still provides help with your transition.

To help you seamlessly transition to MiR software 3.x and make the most of its benefits, we offer Upgrade Support Service. This service is designed to minimize site downtime and reduce the risk of unforeseen issues during the upgrade process. You will get assistance from our team of application engineers who have in-depth knowledge of the migration process. MiR Upgrade Support Service consists of two steps: Step 1 is a site assessment and recommendations from MiR, and Step 2 is optional on-site support from MiR.

For more information on how to upgrade and migrate to software 3.x, see MiR Migration Guide 2.x to 3.x.

Issues solved

3D cameras identified nonexistent obstacles within robot footprint (MIRS-15777)

Sometimes, robots running on software 3.5.x identified nonexistent obstacles within the robot footprint. The issue occurred when the data points from the camera were incorrectly filtered and placed inside the footprint. This made the robot register that an obstacle was blocking its path, preventing it from completing its mission, even though the path was clear.
 

Mission failed when MiR250 lost connection to database (MIRS-15701)

Sometimes, when a MiR250 was running a mission, it would lose connection to the database and the mission would fail.

MiR500 and MiR1000 power boards failed to update after 3.5.2 upgrade (MIRS-15792) (solved in 3.5.3)

When you upgraded a MiR500 or MiR1000 robot to software 3.5.2, sometimes you could not start up the robot again due to an update issue in the power board.

Known issues

You can find the list of known issues on MiR Support Portal. Go to https://supportportal.mobile-industrial-robots.com/ and select Software. Select the Known issues document for the latest minor release.

Notes on upgrading

• If you have issues during the upgrade process, see MiR Migration Guide 2.x to 3.x.
• Site files can only be imported to a robot or MiR Fleet with the same software version as the site file. This means that if you have any saved site files that you want to be able to apply to your upgraded robots, you must import them before upgrading the software, and then export them again after the upgrade.
• All robots that are connected to MiR Fleet must be running the same software version as MiR Fleet.
• Remove robots from MiR Fleet before upgrading the robots.

Upgrading MiR Fleet and MiR robots

It is important to use the correct procedure when upgrading MiR products to ensure that the upgrade is successful, that no data is lost, and that the upgrade does not take longer than necessary. 

When upgrading, be aware that:

• Your MiR product will stop running during the upgrade procedure.
• No data will be removed if the upgrade is successful.
• All connected robots must be upgraded to the same software version as MiR Fleet.

To correctly upgrade your product, see the guides:

• When upgrading a MiR robot, see the guide How to update a MiR robot's software.
• When upgrading MiR Fleet, see the guide How to update MiR Fleet.